Issues and Challenges in Coupling Tropos with User-Centred Design

Goal-oriented requirements engineering aims at eliciting, elaborating, structuring, specifying, analyzing and documenting functional and non-functional requirements. This activity must include the involvement of final users of the system across the whole process to reduce the risk of misunderstanding the domain, missing important details and to increase the final value of the product. User-Centred Design is an approach that focuses on the continuous communication between requirements engineers and stakeholders, thus distributing responsibilities of the decision process about the requirements. In this paper we explore the issues and challenges of coupling UserCentred Design and Goal-Oriented methods as we experienced in a real project aiming at developing smart environment for nursing home to support medical and assistance staff.